Privacy and credit reporting policies

At Pacific Blue, we are committed to protecting your privacy and managing your personal and credit related information in accordance with the requirements of the Privacy Act 1988 (Cth). Our Privacy and Credit Reporting Policies cover how we use, collect and disclose your personal and credit related information. 

To find out more, please read our Privacy Policy and Credit Reporting Policy or contact us on 133 669 from Monday to Friday between 8:00am and 6:00pm (AET), excluding public holidays.

Website policy statement

Pacific Blue is committed to protecting your privacy in connection with its websites. This policy applies to all pages hosted on but does not apply to pages hosted by other organisations to which our website may link.


Pacific Blue does not collect information that will enable us to personally identify visitors to our website. However, personal information may be voluntarily provided to Pacific Blue via this website or by email. Where such information is provided, it will be dealt with in accordance with current privacy legislation. Pacific Blue works to protect the confidentiality and security of the information that it obtains in the course of business.

To improve the quality of services that we provide, Pacific Blue may collate information about the usage of its website. We undertake not to disclose the information that we may collect, provided that access to the site does not involve tampering with the site or its content. We have appropriate security measures in place to protect against the loss, misuse or alteration of any information that may have been collected from you whilst visiting our site.

Privacy collection statement

See our privacy collection statement here.


The Pacific Blue website may use ‘cookies’. A ‘cookie’ is a small amount of information stored on your computer by our website server. ‘Cookies’ serve to help us track traffic patterns to determine a user’s preferred location and language. ‘Cookies’ do not contain any private information stored on your computer. You may set your web browser to notify you when you receive a cookie, or to disable cookies altogether.

Terms of use

By using this website, you are agreeing to be bound by the following terms and conditions. The terms and conditions may be subject to change at our sole discretion. Any changes will be reflected on this page.


Pacific Blue makes every effort to provide accurate and up-to-date information on its website; however we acknowledge that errors sometimes occur. To the fullest extent permissible under the applicable law, Pacific Blue disclaims all liability and responsibility for any errors or omissions in the content contained in this website. Pacific Blue accepts no liability arising from reliance upon the information contained in these pages or any other information accessed via this site. All content contained in this website is provided “as is” and without guarantees of completeness or accuracy. Pacific Blue will not be liable for any loss or damage caused by your doing, or not doing, anything as a result of reading, viewing or listening to any material contained in this website. Pacific Blue gives no warranties of any kind concerning the material contained in this website. We will accept responsibility or liability for any loss or damage that may arise from your use of this website.

Our intellectual property

You must not reproduce any part of Pacific Blue’s website without first obtaining our permission to do so. The prohibited use of material contained in this website includes, but is not limited to, the transmission or dissemination of any part of the material in any other form or the storage of any part of the material in any other website.

Contact us

We’re here for you via chat, email or phone, Monday to Friday.