No
Fare Types
This is a guide only. Full conditions can be accessed by clicking on the fare name at first stage of the booking process.
^For further information, please refer to Fees and Surcharges
in the Booking section of our website or your itinerary for applicable charges in that currency.
|
Fare Types |
Go! Fare |
Blue Saver |
Flexible |
Corporate Plus |
Premium Economy |
|---|---|---|---|---|---|
| Transferable | No | No | Yes (by name change) | Yes (by name change) | Yes (by name change) |
| Name change permitted | No | No | Yes - By contacting the Guest Contact Centre (GCC) up to 30mins before your flight's scheduled departure time | Yes - By contacting the Guest Contact Centre (GCC) up to 24hrs after your flight's scheduled departure time | Yes - By contacting the Guest Contact Centre (GCC) up to 24hrs after your flight's scheduled departure time |
| Flight changes permitted | At least 24 hrs before scheduled departure | At least 24 hrs before scheduled departure | At least 30 mins prior via GCC or 60 mins prior via website | Up to 24 hrs after scheduled departure time | Up to 24 hrs after scheduled departure time |
| Flight change fees via our website (date and time changes available where original booking made via our website) (per Guest) |
Domestic $45^ plus any fare difference. |
Domestic $40^ plus any fare difference. International $45AUD/ $45NZD/ $45FJD/ $90WST/ $65TOP/$94PGK/$270SBD/$30USD 1400 THB Plus any fare difference |
Any fare difference | Any fare difference | Any fare difference |
|
Flight change fees via Guest Contact Centre (per Guest) |
Domestic $50^ plus any fare difference. International $60AUD/ $60NZD/$ 60FJD/ $120WST/ $90TOP/$129PGK/$372SBD/$40USD/ 1850 THB Plus any fare difference |
Domestic $45^ plus any fare difference. International $55AUD/ $55NZD/ $55FJD/ $110WST/ $80TOP/$117PGK/$338SBD/$37USD/ 1700 THB Plus any fare difference |
Any fare difference | Any fare difference | Any fare difference |
| Cancellations permitted | No | At least 24 hrs before scheduled departure time | At least 30 mins before scheduled departure time | Up to 24 hrs after scheduled departure time | Up to 24 hrs after scheduled departure time |
|
Flight cancel fees via our website (per Guest) |
N/A | Domestic $45^
|
Nil | Nil | Nil |
|
Flight cancel fees via Guest Contact Centre (per Guest) |
N/A | Domestic $55^
|
Nil | Nil | Nil |
| For flight cancellations within above timeframes, balance is held in credit for future use (within 12 months of original booking) | Cancellations not permitted. Fare may be changed as described above, but if not changed will be forfeited | Yes | Yes | Yes | Yes |
| For flight cancellations outside above timeframes or after scheduled time of departure of flight (including no-shows) | Cancellations not permitted. Fare may be changed as described above, but if not changed will be forfeited | Loss of fare | Loss of fare | Loss of fare if not cancelled prior to 24 hrs after scheduled departure time | Loss of fare if not cancelled prior to 24 hrs after scheduled departure time |
| Refundable | No | No | No | Yes - provided flights are cancelled within 24 hrs after scheduled departure and will attract an admin fee of $30 per guest per cancellation | Yes - provided flights are cancelled within 24 hrs after scheduled departure and will attract an admin fee of $30 per guest per cancellation |
| Free Access to The Lounge | No | No | No | Yes - located at selected Australian domestic terminals only |
Yes - located at selected Australian domestic terminals only |
| Checked Baggage – Domestic | Not included - 23KG allowance may be purchased for $10 online or $20 at the airport. $5 Service Fee applies through the Guest Contact Centre. |
Not included - 23KG allowance may be purchased for $10 online or $20 at the airport. $5 Service Fee applies through the Guest Contact Centre. |
23KG allowance included | 32KG allowance included |
32KG allowance included |
| Checked Baggage - International | 20KG allowance included | 20KG allowance included | 23KG allowance included | 32KG allowance included |
32KG allowance included |
| Extra personal space inflight* | No | No | No | No | Yes * First three rows, two-abreast seating and up to 34" pitch in Boeing and Embraer aircraft; additional seat width in Boeing aircraft. |
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