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Fees and Surcharges

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Change and Cancel Fees

For both domestic and international flights applicable fees and discounts are determined by the currency of your original booking.

1. The following are the applicable charges for domestic flights in AUD/NZD


 

 Go! Fare

Blue Saver 

Flexible 

Premium Economy
and
Corporate Plus
 

Domestic Internet 
Change Fee

$40

$35

Any fare
difference 

Any fare
difference 

Domestic Internet
Cancel Fee

N/A - Fare cannot
be cancelled

$40

No fee 

No fee 

Domestic Guest 
Contact  C
entre 
Change Fee

$45

$40

Any fare
difference 

 Any fare 
difference

Domestic Guest
Contact Centre
Cancel Fee

N/A - Fare cannot
be cancelled

$45

No fee 

No fee

Guest Contact Centre
Admin Fee (Corporate
Plus refund only)

N/A

N/A 

N/A 

$30

Guest Contact Centre
Fare Surcharge
(internet discount)

$15

$15

$15 

$15 


2. The following are the applicable charges for international flights

 

 Go!

Blue Saver 

Flexible 

Premium Economy
and
Corporate Plus
 

International Internet 
Change Fee

$45
AUD/NZD/FJD
$85 WST
$75 TOP
K105PGK
$305SBD 

$40
AUD/NZD/FJD
$75 WST
$65 TOP
K94PGK
$270SBD 

Any fare
difference 

Any fare
difference 

International Internet Cancel Fee

N/A - Fare cannot
be cancelled

$50
AUD/NZD/FJD
$95 WST
$80 TOP
K117PGK
$338SBD 

No fee

No fee

International Guest Contact Centre Change Fee 

$55
AUD/NZD/FJD
$105 WST
$90 TOP
$129PGK
$372SBD 

$50
AUD/NZD/FJD
$95 WST
$80 TOP
K117PGK
$338SBD 

Any fare
difference

Any fare
difference

International Guest Contact Centre
Cancel Fee
 

N/A - Fare cannot
be cancelled

$60
AUD/NZD/FJD
$105 WST
$90 TOP
K140PGK
$406SBD 

No fee 

No fee 

Guest Contact Centre Admin Fee 
(Corporate Plus
refund only)

N/A 

N/A 

N/A 

$50
AUD/NZD/FJD
$95 WST
$80 TOP
K117PGK
$338SBD 

Guest Contact Centre Fare Surcharge
(internet discount)
 

$15
(All
currencies)

$15
(All
currencies) 

$15 
(All 
currencies) 

$15
(All
currencies) 

Credit Card and Debit Card Surcharge

In line with industry practice, Virgin Blue has introduced a surcharge for fares paid by credit cards or debit cards.

Payments by credit or debit card attract a surcharge per passenger, per flight segment which will be added to the total price of your fare when you select your credit card or debit card type on the payment screen.

New Zealand Domestic Flights do not incur a credit card fee.

Credit card surcharges are non-refundable in all cases, even if the airfare itself is refundable.

Fare Type Amount of Surcharge
(per Guest, per Flight Segment)
Australian domestic flight AUD $3
International flight booked in Australian Dollars AUD $5
International flight booked in New Zealand Dollars NZD $4 
International flight booked in Fijian Dollars  FJD $5 
International flight booked in Western Samoa Tala  WST $10 
International flight booked in Tongan Páanga  TOP $10 
International flight booked in Papua New Guinea Kina  PGK K12
International flight booked in Solomon Islands Dollars SBD $34 

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